Privacy Policy

Camping Made Easy Privacy Policy

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This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.campingmadeeasy.co.uk (the "Site").

The Camping Made Easy website is operated by Jaar Solutions Ltd, a UK registered company with Company number 09729759. Throughout the site, the terms "we", "us" and "our" refer to Jaar Solutions Ltd.

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information".

We collect Device Information using the following technologies:
- "Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- "Log files" track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- "Web beacons", "tags", and "pixels" are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information".

When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Email you in reference to a partially complete checkout process;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We use the Device Information to display relevant advertisements to you, including sending you emails (where in line with your preferences), Google Adwords (see section "GOOGLE ADWORDS"), Facebook/Instagram (see section FACEBOOK/INSTAGRAM")

GOOGLE ADWORDS
This website uses Google AdWords
This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven't completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits to the Camping Made Easy website. Of course, any data collected will be used in accordance with our own privacy policy and Google's privacy policy.</p>
You can set preferences for how Google advertises to you using the Google Ad Preferences page (see http://www.google.com/settings/ads/onweb/) and if you want to you can opt out of interest-based advertising entirely by cookie settings (see http://www.google.com/settings/ads/onweb/) or permanently using a browser plugin (see http://www.google.com/ads/preferences/html/intl/en/plugin/)

FACEBOOK/INSTAGRAM
This website uses Facebook Ads
This website uses Facebook and Instagram advertisement platforms to target and retarget ads to you. This includes targeting ads for new products or services to previous visitors, or using retargeting ads for products or services to previous visitors who haven't completed a task on our site, for example an incompleted checkout purchase or completed contact form. You may receive ads at various points in your interaction with Facebook or Instagram.

LOCAL CURRENCY CONVERSION
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency.

SHARING YOUR PERSONAL INFORMATION WITH THIRD PARTIES
We share your Personal Information with third parties in order to process your order, and to email you products updates from our store (where in line with your preferences).

We may share appropriate items of your data with the following third parties in order to process your order and provide marketing services:
- Shopify: we use Shopify to power our online store
- MailChimp: we use MailChimp to send you emails from our store, in line with our defined usage of your data and your preferences
- Oberlo: we may need to share your name and delivery address with Oberlo to fulfil your order
- AliBaba: we may need to share your name and delivery address with AliBaba to fulfil your order
- KitCRM: we use KitCRM to manage our advertisements, your Personal Information is shared in order to send you emails about our products (where in line with your preferences)
- Google Analytics: we use Google Analytics to help us understand how our customers use the Site. You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- Beeketing: we use Beeketing to provide widgets on our site to show stock levels, sale countdowns and live site activity. They use device information to provide this service, but do not have permission to use your personal data.
- Booster Apps: we use Booster Apps to provide suggestions for additional products in your cart. To do this they can view your order details, but do not have permission to use it other than to provide the services on our store.
- McAfee Secure: we use McAfee Secure to keep you safe during your visit and to reduce misuse of the site. To do this they can view your order details, but do not have permission to use it other than to provide the services on our store.
- twoZillas: we use twoZillas to display countdown and timers to provide you information on the site and checkout regarding product stock available and discount periods
- minmaxify.com: we use minmaxify.com to limit the number of promotional items that can be bought at one time. To do this they can view your order details, but do not have permission to use it other than to provide the services on our store.
- chilliapps: we use ChilliApps to send emails to customers, in line with your preferences, for the purposes of recovering incomplete/failed orders, newsletters, and other communication. To do this they can view your order details, but do not have permission to use it other than to provide the services on our store.

You can read more about how each partner uses your Personal Information here:
- Shopify: https://www.shopify.com/legal/privacy.
- MailChimp: https://mailchimp.com/legal/privacy/
- Oberlo: https://www.oberlo.com/legal#1487148755752-279b9c5c-d9af
- AliBaba: https://rule.alibaba.com/rule/detail/2034.htm
- KitCRM: https://kitcrm.com/tos
- Google: https://www.google.com/intl/en/policies/privacy/
- Beeketing Privacy: https://beeketing.com/privacy-policy
- Beeketing GDPR notice: http://support.beeketing.com/support/solutions/articles/24000025280-beeketing-and-general-data-protection-regulation-gdpr-
- Booster Apps: http://boosterapps.net/privacy.html
- McAfee Secure: https://www.mcafeesecure.com/privacy
- twoZillas privacy statement: "does not monitor, use or distribute any user data or activities. Access to information is only given in rare cases when deemed absolutely necessary (for example, when trying to resolve an issue a user has). And only after an explicit written permission by the user. We believe our users should feel confident when they use our app, and we do not intend to forsake their trust."
- ChilliApps - https://www.chilliapps.com/privacy

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:
- Facebook: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

MINORS
The Site is not intended for individuals under the age of 18.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at team@campingmadeeasy.co.uk or by mail using the details provided below:

Camping Made Easy
[Re: Privacy Compliance Officer]
Jaar Solutions Ltd
Suite 344, Venture House, Arlington Square, Downshire Way, Bracknell RG12 1WA

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